Shipping info

At Encanto AU, we aim to provide you with a smooth and reliable shopping experience. Please review our shipping policies below to help you understand the terms and conditions for delivery:

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Free Shipping: Enjoy free shipping on orders over $100. This offer applies to standard shipping within Australia and New Zealand.

Shipping Costs: For orders under $100, shipping costs will be calculated at checkout based on your location and selected shipping method.

Processing Time: Orders are typically processed within 1-2 business days. You will receive a confirmation email once your order has shipped, including a tracking number (if applicable).

Delivery Time: Delivery times vary depending on your location and the shipping method chosen at checkout. Estimated delivery times are displayed at checkout, but please note that they are approximate and may be subject to delays.

International Shipping: We currently offer international shipping to select countries. Shipping fees and delivery times will vary based on the destination. Please note that customers are responsible for any customs duties or taxes that may apply.

Order Tracking: Once your order has been shipped, you will receive an email with a tracking number (if applicable). You can track the status of your delivery on the courier’s website.

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If you have any questions about shipping or need assistance with your order, please feel free to contact our customer support team at 0451632505. We're here to help!

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Thank you for choosing Encanto AU.

Happy shopping!